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Security Systems in Florence
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Florence?

An alarm system is designed to safeguard your family. But what actually transpires if your home security alarms go off in Florence? What should you do to help make sure you and your loved ones are safe?

Your first priority is not to panic. You should understand that your 24-hour monitoring professionals have you covered. Then follow these steps to be fully equipped to handle any urgent situation.

Our 24-Hour Specialists Help You Stay Safe

A 24-hour monitoring agent is instantly notified when your Florence home security alarms go off. Once an agent is alerted, they will reach out to you without delay to ascertain what triggered your home’s defense. Your protection devices will go off in various situations, including:

  • Break-in

  • Flames or smoke from a fire

  • Flood

  • False alarm

In circumstances where your system was accidentally triggered—like forgetting that your entry-point sensors are switched on when you unlock a door— a representative will call to figure out if assistance is required. Provide your passcode, and they can cancel the alarm.

In the event there is a legitimate crisis, your representative will send out first responders, including firefighters, EMS, and law enforcement, to your home. They can also act as the point of contact when you are not on site. The monitoring agent will even let first responders know which entry sensor was set off, helping them prepare for a potentially life-threatening situation. The monitoring expert will maintain a connection with you to assist in keeping you composed and let you know what you should do.

Here’s What You Should Do if Your Alarm Goes Off In Florence

Getting roused from bed in the dead of night to your alarm echoing through your house is understandably frightening—particularly if you don’t know why it’s occurring. The smartest thing you can do is keep yourself in control and proceed with the following:

  • First, find a safe location. Gather your family and pets as quick as you can and relocate to a secure room at your property or leave the premises entirely. It's typical to have an urge to want to face the situation by yourself, but this is not the best course of action. Instead, focus on attempting to keep you and your family members safe and let the trained personnel resolve the issue.

  • Second, use the smartphone’s convenient security app to stay connected with your monitoring team. They'll send authorities who will be en route to your home within minutes.

  • Third, keep in constant communication with your monitoring specialists and first responders. You are able to be patched through, so everyone is talking together. Or, if you’re not able to speak directly to your emergency providers, you’re still able to obtain updates via text. Even if your dealing with a false alarm, it's smart to thoroughly communicate with all teams so you will be prepared should a real emergency take place.

Defend Against Any Emergency in Florence with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems works hard to make sure you and your family are completely protected. With around-the-clock monitoring, home automation, and entry-point sensors, your residence will become the secured refuge it's supposed to be. Create your ideal home security solution by submitting the following form or dial (843) 310-4058 to get started.